City of Belfast Golf Club (COBGC) is committed to protecting your privacy and maintaining the security of any personal information received from you.
We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and from 25 May 2018 the General Data Protection Regulation (GDPR).
The purpose of this statement is to explain to you what personal information we collect and how we may use it. We will never release your personal details to any third party without your explicit consent.
We follow strict security procedures in storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation. We do not collect sensitive information about you except when you specifically knowingly provide it.
How you can access, update and delete your information?
Accessing your data
You have the right to ask for a copy of the information we hold about you. You can request a copy of this data at any time by contacting us directly. We will, where possible, always supply your personal data in a convenient and transferable format within 30 days.
Updating your data
Your personal data probably changes all of the time, and the accuracy of your information is important to us. Therefore, if your details do change, or the information we hold becomes inaccurate or out of date, please let us know by contacting us directly and we will rectify your data.
Deleting your data
If you would like us to delete or erase your personal information from our systems, then where possible (if not required for statutory or contractual requirements) we will do so within 30 days and provide confirmation that your data has been removed from our systems. To request that your personal data is erased from our systems, please contact us directly.
We will keep your personal information for as long as necessary for the purposes for which it was collected, to provide you with services and to conduct our legitimate business interests or where otherwise required by law.
Further information about GDPR can be obtained from the Information Commissioners Office at https://ico.org.uk/
What we collect
We may collect the following information from visitors to our website:
- Email Address
- Contact telephone number
- Tracking cookies – we track website visits for traffic analysis as outlined in the “Cookies” section below
We may collect the following information when becoming a member:
- Date of Birth
- Email address
- Handicap CDH Number (GUI number)
- Home telephone number
- Mobile telephone number
We do not hold any credit card or payment details
We occasionally use social media platforms to communicate and interact with members, potential members and customers.
If you share our content through social media, for example by liking us on Facebook, following or tweeting about us on Twitter, these actions are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively, those social networks will likely record that you have done so and may set a cookie for this purpose.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service and, in particular, for the following reasons:
- Internal record keeping
- To improve our services
- To deal with enquiries and complaints made by or about you
- We may periodically send emails which may contain information about club matters, competitions, results or other information which we think you may find interesting using the email address which you have provided
- We may use the information to customise our website according to your interests.
Where do we store information
Membership data is stored securely in paper copy in the clubhouse and online via our fully hosted cloud golf and management solution “Club V1” as well as on GolfNow for Tee sheet and booking purposes
Email preferences for ClubV1 can be changed via the link at the bottom of each email received.
GolfNow preferences can be changed on the BRS website or via the App.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.